Privacy and Security Notice

Security Notice

This web site is part of a Federal computer system used to accomplish Federal functions. The Department of Energy uses software programs to monitor this web site for security purposes to ensure it remains available to all users and to protect information in the system. By accessing this web site, you are expressly consenting to these monitoring activities.

Unauthorized attempts to defeat or circumvent security features, to use the system for other than intended purposes, to deny service to authorized users, to access, obtain, alter, damage, or destroy information, or otherwise to interfere with the system or its operation is prohibited. Evidence of such acts may be disclosed to law enforcement authorities and result in criminal prosecution under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996, codified at section 1030 of Title 18 of the United States Code, or other applicable criminal laws.

General Disclaimer

This system is made available by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product or process disclosed, or represents that its use would not infringe privately owned rights.

Reference to any specific commercial product, process, or services by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof or its contractors or subcontractors. The views and opinions of originators expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof.

Links outside of the National Nuclear Security Administration (NNSA) Service Center website -- http://www.doeal.gov -- are provided for user convenience and do not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof or its contractors or subcontractors. Please be aware that the disclaimer, privacy, and security notices appearing on this page do not apply to these linked sites. We encourage you to read the posted disclaimer, privacy and security notices whenever interacting with any website.

Privacy Notice

We do not collect personal information about you when you visit a NNSA Service Center web site, unless otherwise stated, unless you choose to provide this information to us. However, we collect and store certain information automatically.

What we collect and store automatically is:

• the Internet Protocol (IP) address of the domain from which you access the Internet (i.e. 123.456.789.012) whether yours individually or provided as a proxy by your Internet Service Provider (ISP)
• the date and time you access our site
• the pages you peruse (recorded by the text and graphics files that compose that page)
• and, the Internet address of the Website from which you linked directly to our site.

How We Use the Data

This information is NOT shared with anyone beyond the support staff to the NNSA Service Center website, except when required by Law Enforcement investigation.   We use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site's technical design specifications and identifying system performance or problem areas.

We do not share this information with outside parties and we use return email addresses to answer the email.  Such addresses are not used for any other purpose and are not shared with outside parties.

No one outside of the NNSA Service Center has access to the information we collect.   We use this information to improve our service to you or to respond to your request.

Data Retention

Information collected on this website is retained for a specified period of time depending on the type of request/inquiry submitted. The majority of the information collected on this website is not retained for more than a brief period of time necessary to make use of it during the course of a single online interaction or is retained long enough to complete a website activity. Information shall be discarded at the earliest time possible. No personal identifying information is maintained on the website. Some information may be retained offline for an indefinite period of time to meet record keeping requirements.
 

Comments Sent by E-mail

You may choose to provide us with personal information, as in an e-mail message containing your comments or questions. We use this information to improve our service to you or to respond to your request. There are times when your message is forwarded, as e-mail, to other NNSA employees who may be better able to help you. Except for authorized law enforcement investigations, we do not share our e-mail with any outside organizations.

Contact Us:

Should you have questions or concerns about these privacy policies, please contact us at the mailing address below:

Mailing Address:
National Nuclear Security Administration Service Center
Attn:  Public Affairs
P.O. Box 5400
Albuquerque, NM 87185-5400