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EEO Complaints Information for Managers

Managers & supervisors are often confused when an EEO complaint is filed naming them. This page is intended to provide managers & supervisors with information to skillfully respond to EEO Complaints.

Step 1

Cooperate throughout the informal and formal process. At the informal stage, a counselor will conduct a limited inquiry with the purpose of:

1. presenting the issues to you and listening to your side
2. attempt a resolution and
3. if the complainant is interested in mediation, it is strongly encouraged you participate.

Step 2

At the formal stage, a case manager will be assigned from the EEO Office. Please stay in touch with this case manager who will advise you on what to expect at: Investigation, Final Agency Decision; EEOC Hearing, and/or District Court.

Additional information:

• CFR 1614.1 (pdf,34kb)
• Complaints Process Brochure (pdf,54kb)
• Mediation
• Frequently Asked Questions (FAQs)